On-site service and maintenance can encompass many different things, depending on the type and size of video security system that you have, and what type of property it is protecting. In general, a site visit from our team will involve a full check of your surveillance system. During this time, we will run tests to ensure that you’re getting maximum resolution and coverage from your cameras, that your recorder’s hard drives are functioning properly, that any new firmware is installed, and that we address any additional security concerns you have regarding your Greenville, NC home or business.
All cameras, brackets, connectors, wiring, wireless transmitters and receivers, and other equipment will be checked to ensure that no issues exist. Any software, hardware, or firmware upgrades will be installed to ensure that your video security system is operating at its peak performance. With a minimal investment of your time, you’ll have the peace of mind that your people and property are protected going forward.
Routine Visits
Instead of contacting us for a maintenance visit on an ad hoc basis, our Greenville, NC clients have found that it’s much more convenient to set up routine quarterly or annual inspections, depending on the size and complexity of their video security systems. Scheduling routine visits can help reduce maintenance costs and save you money in the long run.
System Upgrades or Updates
Video security technology continues to evolve and change rapidly. So it’s wise to go beyond just waiting until you have an issue, and make sure you schedule periodic system maintenance to take advantage of firmware updates and manufacturer upgrades. Something as simple as adjusting the focus and aim of your cameras can make all the difference between crystal clear video and degraded images.
New hardware, software, and firmware can all have a major impact on your video security system’s performance and lead to big improvements. Perhaps you want to upgrade to higher megapixel cameras, switch from analog HD cameras to networked IP cameras, increase your storage capacity for video footage, or even add more cameras. During your site visit, your technician will be able to identify areas that can be improved, and provide an in depth explanation of all of your options to maximize your system’s performance.
Do I Need an Onsite Visit Now?
The easiest way to ensure that your Greenville, NC property is protected is to schedule routine monthly or annual inspections with IT Techs LLC. However, there are some signs to look for which indicate that you might need to contact us immediately for a system inspection and tune-up. You’ll want to contact us if you notice any of the following:
- Nonfunctioning camera(s)
- Bright spots or dark spots in your cameras’ views
- Delays in upload or signal refresh
- Insufficient night vision
- Hard drive full on your DVR or NVR
- Increase in criminal activity in your area
Additionally, if it’s been an extended period of time since your system was installed or last inspected, there is a good chance that it’s time to schedule a service call. Doing so can help ensure that everything is working the way it should be. A brief visit from a IT Techs LLC technician can bring your security system up to peak performance, to ensure that your Greenville, NC property is fully protected 24/7.
At IT Techs LLC, our team of video security experts is committed to keeping Greenville, NC property owners fully protected. We offer a full range of on-site maintenance services including:
- Video security system inspection and maintenance
- On-site repairs
- Replacement of video security equipment
- Fine tuning and recalibration of video security equipment
- Full system upgrades when needed
- Quarterly or annual inspections
- Addressing questions and concerns related to your video security system
We’ll ensure optimal placement and viewing angle for your cameras, to maximize lines of sight, take advantage of the ambient lighting conditions, ensure that cameras are visible to all who enter your property, and ensure the correct angle for identifying facial features. We’ll also ensure that your cameras are positioned securely so that they are not able to be reached by thieves or vandals.
For your video security recorder(s), we may install additional hard drives, to ensure that you have the video data storage capacity that you need to fit your lifestyle, business or regulatory requirements.
When you’re relying upon your DVR or NVR to capture critical video footage, it’s very important that it is running the latest available version of the manufacturer’s firmware. During your maintenance visit, our technicians will ensure that all of your new hardware meets the latest firmware requirements.
If you’re ready to get the most from your video security system, we’re here to help. Contact us today to stay ahead of periodic maintenance issues and ensure that your Greenville, NC property will remain protected no matter what, giving you peace of mind.
At IT Techs LLC, we install and maintain a wide variety of security cameras, digital video recorders (DVRs), networked video recorders (NVRs), complete security camera systems, video security accessories and more. Our surveillance system technicians can guide you through your options to ensure that your Greenville, NC home or business continues to be optimally protected 24/7.
IT Techs LLC is proud of our local Greenville, NC security technicians, and the relationships that they’ve built with our customers in the surrounding community. By setting up a quarterly or annual routine service and maintenance schedule with us, you’ll be able to rest easy knowing that every component of your video security system is working as it should. As new upgrades become available, you’ll be able to make the changes to evolve your system into the future.
It’s easier than you might realize to keep your security system working at its best. Routine inspections and maintenance calls from IT Techs LLC can help you avoid unnecessary hassles in the future and ensure that you’re always protected. Don’t overlook how important this is, and don’t hesitate to contact our team today to get the service and maintenance you need!