On-Site Service And Maintenance
in Greenville, NC

Contact us today for a free security needs
assessment with one of our expert technicians.

Onsite Service and Maintenance for Your Video Security System

Like any system with electronic components and ever-changing technology, a video security system must be periodically maintained to ensure that it continues to function at peak efficiency. To keep your Greenville, NC home or business protected 24/7, periodic service and maintenance should be a part of your overall security plan. While the video security systems that IT Techs LLC provides generally require minimal maintenance, we’ve encountered many homeowners and commercial business owners over the years who don’t realize just how important it is to properly maintain and service their system, and that a “set it and forget it” approach is not the wisest choice – or the most cost effective.

The Importance of Video Surveillance System Maintenance

Protecting your family, your home, and your business is incredibly important. If you’re reading this, you’ve taken the smart first step of having a video security system installed and configured to your specifications. But what happens once everything is in place?

While today’s video security technology is incredibly reliable, equipment failures can and do take place, due to weather, vandalism, heavy use, and other factors. Also, manufacturers periodically release firmware updates for video cameras and recorders, which are intended to fix bugs, address security issues, and ensure continued robust performance.

At IT Techs LLC, we offer expert video security system maintenance services to residents and businesses throughout the Greenville, NC area. Our team of certified video security professionals is highly trained on all of the surveillance gear that we sell, and is dedicated to ensuring that you get the most out of your video security system for years to come. When you arrange for us to visit your property to check on your security system on a routine basis, we’ll perform a full inspection of your cameras, recorders, accessories and infrastructure, run diagnostics test, and recommend and make any upgrades or adjustments that are required to keep your system performing at optimal levels.

There are many benefits to periodic on-site service and maintenance for your video security system. These benefits include:

  • Peace of mind that comes from knowing your video security system is performing at its best
  • Ability to take advantage of manufacturer upgrades and updates as they become available
  • Reduced chance of system failure, keeping your property safe no matter what
  • Full compliance with applicable regulations or insurance policy requirements
  • Cost savings by avoiding high cost repairs
  • Reliable daily operation

Setting up a regular on-site service and maintenance plan for your Greenville, NC video security system is easy, and represents a wise investment in your family’s or business’ security.

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On-site service and maintenance can encompass many different things, depending on the type and size of video security system that you have, and what type of property it is protecting. In general, a site visit from our team will involve a full check of your surveillance system. During this time, we will run tests to ensure that you’re getting maximum resolution and coverage from your cameras, that your recorder’s hard drives are functioning properly, that any new firmware is installed, and that we address any additional security concerns you have regarding your Greenville, NC home or business.

All cameras, brackets, connectors, wiring, wireless transmitters and receivers, and other equipment will be checked to ensure that no issues exist. Any software, hardware, or firmware upgrades will be installed to ensure that your video security system is operating at its peak performance. With a minimal investment of your time, you’ll have the peace of mind that your people and property are protected going forward.

Routine Visits

Instead of contacting us for a maintenance visit on an ad hoc basis, our Greenville, NC clients have found that it’s much more convenient to set up routine quarterly or annual inspections, depending on the size and complexity of their video security systems. Scheduling routine visits can help reduce maintenance costs and save you money in the long run.

System Upgrades or Updates

Video security technology continues to evolve and change rapidly. So it’s wise to go beyond just waiting until you have an issue, and make sure you schedule periodic system maintenance to take advantage of firmware updates and manufacturer upgrades. Something as simple as adjusting the focus and aim of your cameras can make all the difference between crystal clear video and degraded images.

New hardware, software, and firmware can all have a major impact on your video security system’s performance and lead to big improvements. Perhaps you want to upgrade to higher megapixel cameras, switch from analog HD cameras to networked IP cameras, increase your storage capacity for video footage, or even add more cameras. During your site visit, your technician will be able to identify areas that can be improved, and provide an in depth explanation of all of your options to maximize your system’s performance.

Do I Need an Onsite Visit Now?

The easiest way to ensure that your Greenville, NC property is protected is to schedule routine monthly or annual inspections with IT Techs LLC. However, there are some signs to look for which indicate that you might need to contact us immediately for a system inspection and tune-up. You’ll want to contact us if you notice any of the following:

  • Nonfunctioning camera(s)
  • Bright spots or dark spots in your cameras’ views
  • Delays in upload or signal refresh
  • Insufficient night vision
  • Hard drive full on your DVR or NVR
  • Increase in criminal activity in your area

Additionally, if it’s been an extended period of time since your system was installed or last inspected, there is a good chance that it’s time to schedule a service call. Doing so can help ensure that everything is working the way it should be. A brief visit from a IT Techs LLC technician can bring your security system up to peak performance, to ensure that your Greenville, NC property is fully protected 24/7.

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ASSESSMENT

Contact us today for a free security needs
assessment with one of our expert technicians.